(1) Should a passenger fail to notify the carrier in due time that the passenger’s luggage has been physically damaged or lost, then they will be presumed to have received the luggage undamaged. The notice need not be given, however, if the condition of the luggage has at the time of its receipt been the subject of joint survey or inspection.
(2) The notice will be deemed timely if given within the following deadlines:
1. in the case of externally apparent physical damage to cabin luggage: the time of disembarkation;
2. in the case of externally apparent physical damage to luggage other than cabin luggage: the time of the luggage’s re-delivery to the passenger;
3. in the case of physical damage to luggage that is not externally apparent, or for lost luggage: 15 days after disembarkation or re-delivery of the luggage, or after the date on which the luggage ought to have been re-delivered to the passenger.
(3) Notice of physical damage is to be given in text form. Timely dispatch of the notice suffices for purposes of compliance with the respective deadline.