(1) If, in the case governed by section 651k (4) or for other reasons, the traveller is in difficulty, the organiser is to give them appropriate assistance without undue delay, in particular by
1. providing appropriate information on health services, local authorities and consular assistance,
2. assisting the traveller to make distance communications and
3. helping the traveller to find alternative travel arrangements; section 651k (3) remains unaffected.
(2) Where the traveller culpably has brought about the difficulty requiring the assistance, the organiser may demand reasonable compensation for their expenses if and insofar as these are appropriate and the organiser in fact has incurred them.