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Part 1 · General part  ›  Division 1 · General provisions › Section 7a

Cross-selling

(1) If an insurance product is offered together with an ancillary product or service which is not insurance, as a package, or as part of a package or of the same agreement, the insurer informs the policyholder whether the components can be purchased separately from one another; if this is the case, he or she provides a description of the components of the agreement, or of the package, and provides separate documentation of the costs and charges for each component.

(2) If a package is offered the insurance cover of which differs from the insurance cover that would accrue were its components to be purchased separately, the insurer provides the policyholder with a description of the components of the package and of the manner in which their interaction alters the insurance cover.

(3) If an insurance product complements a service that is not insurance, or a good forming part of a package or of the same agreement, the insurer offers the policyholder the opportunity to purchase the good or service separately. This does not apply if the insurance product complements the following:

1.  an investment service or activity as defined in Article 4 (1) and (2) of Directive 2014/65/EU of the European Parliament and of the Council,

2.  a credit agreement within the meaning of Article 4 (3) of Directive 2014/17/EU of the European Parliament and of the Council, or

3.  a payment account within the meaning of Article 2 (3) of Directive 2014/92/EU of the European Parliament and of the Council.

(4) In cases falling under subsections (1) to (3), insurers ascertain the wishes and needs of the policyholder in relation to the insurance products forming part of the package or of the same agreement.

(5) The insurer may only conclude a residual debt insurance contract referring to a general consumer loan contract if the policyholder has submitted the contractual acceptance at the earliest one week subsequent to the conclusion of a general consumer loan contract. If the insurer fails to comply with this obligation, the residual debt insurance contract is null and void. The policyholder of a group insurance contract for residual debt insurance policies has the obligations of an insurer vis-à-vis the insured person. The insured person has the rights of a policyholder, in particular the right of revocation.

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