Obligations of the service provider

(1) The service provider may offer or provide its service only where 1. the service meets the accessibility requirements of the statutory instrument to be issued under section 3(2), and 2. it has drawn up the information under Annex 3 no. 1 and has made that information accessible to the public in an accessible form; the requirements of the statutory instrument to be issued under section 3(2) govern how it is made accessible.
(2) The service provider must keep the information under subsection (1) no. 2 for as long as it offers or provides the service.
(3) The service provider must ensure that the accessibility requirements of the statutory instrument to be issued under section 3(2) are met at all times when it offers or provides a service. It must take due account of changes in the manner in which the service is provided, changes in the applicable accessibility requirements, and changes in the harmonised standards or technical specifications by reference to which the service's conformity with the accessibility requirements is declared.
(4) In the case of non-conformity, the service provider must take the corrective measures necessary to bring the service into conformity with the accessibility requirements of the statutory instrument to be issued under section 3(2). Where the service does not meet the accessibility requirements of the statutory instrument to be issued under section 3(2), the service provider must immediately inform the market surveillance authority and the market surveillance authorities of the Member States of the European Union in which it offers or provides the service, giving details, in particular, of the non-compliance and of any corrective measures taken.
(5) The service provider must, upon a reasoned request from the market surveillance authority, provide all information necessary to demonstrate the conformity of the service under subsection (1). It must cooperate with the market surveillance authority, upon its reasoned request, on any action taken to bring about conformity.