(1) The purpose of this Act is to ensure the accessibility of products and services, in the interest of consumers and users, in accordance with the following provisions. This strengthens the right of persons with disabilities to participate in life in society and gives effect to the harmonisation of the internal market.
(2) This Act applies to the following products placed on the market after 28 June 2025: 1. consumer general purpose computer hardware systems, including the operating systems intended for those hardware systems; 2. the following self-service terminals: a) payment terminals and the hardware and software belonging to them; b) the following self-service terminals intended for the provision of services covered by this Act: aa) automated teller machines; bb) ticketing machines; cc) check-in machines; dd) interactive self-service terminals providing information, with the exception of terminals installed as integrated parts of vehicles, aircraft, ships or rolling stock; 3. consumer terminal equipment with interactive computing capability used for electronic communications services; 4. consumer terminal equipment with interactive computing capability used for accessing audiovisual media services; and 5. e-readers.
(3) This Act applies to the following services provided to consumers after 28 June 2025: 1. electronic communications services, with the exception of transmission services used for the provision of machine-to-machine services; 2. the following elements of passenger transport services by air, bus, rail and waterborne transport, with the exception of urban, suburban and regional transport services, for which only the elements under letter e) apply: a) websites; b) services provided on mobile devices, including mobile applications; c) electronic tickets and electronic ticketing services; d) the provision of transport service information, including real-time travel information, in the case of information screens however only where these are interactive screens located within the territory of the European Union; and e) interactive self-service terminals located within the territory of the European Union, with the exception of terminals installed as integrated parts of vehicles, aircraft, ships and rolling stock and used for the provision of such passenger transport services; 3. banking services for consumers; 4. e-books and software designed for them; and 5. e-commerce services.
(4) This Act does not apply to the following content of websites and mobile applications: 1. pre-recorded time-based media published before 28 June 2025; 2. office file formats published before 28 June 2025; 3. online maps and mapping services, provided that essential information is provided in an accessible digital manner for maps intended for navigational use; 4. third-party content that is neither funded nor developed by, nor under the control of, the economic operator concerned; 5. content of websites and mobile applications qualifying as archives, in that they contain only content that is not updated or edited after 28 June 2025.
(5) Sections 45a to 45d and 95a to 96 of the Act on Copyright and Related Rights and Regulation (EU) 2017/1563 of the European Parliament and of the Council of 13 September 2017 on the cross-border exchange between the Union and third countries of accessible format copies of certain works and other subject matter protected by copyright and related rights for the benefit of persons who are blind, visually impaired or otherwise print-disabled (OJ L 242, 20.9.2017, p. 1) remain unaffected by this Act.
Home› Digital Consumer & Youth Protection› BFSG (EN)
Section 1
Purpose and scope
←→ also move between sections