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Home› Passenger Rights & Travel› Sea and Inland Waterway Passenger Rights Regulation

Chapter IV · GENERAL RULES ON INFORMATION AND COMPLAINTS › Article 22

Right to travel information

Carriers and terminal operators shall, within their respective areas of competence, provide passengers with adequate information throughout their travel in formats which are accessible to everybody and in the same languages as those in which information is generally made available to all passengers. Particular attention shall be paid to the needs of disabled persons and persons with reduced mobility.

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