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Home› Passenger Rights & Travel› Sea and Inland Waterway Passenger Rights Regulation

Chapter I · GENERAL PROVISIONS › Article 1

Subject matter

This Regulation establishes rules for sea and inland waterway transport as regards the following:

(a)

non-discrimination between passengers with regard to transport conditions offered by carriers;

(b)

non-discrimination and assistance for disabled persons and persons with reduced mobility;

(c)

the rights of passengers in cases of cancellation or delay;

(d)

minimum information to be provided to passengers;

(e)

the handling of complaints;

(f)

general rules on enforcement.

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