The public website and the app for mobile devices

1.   The public website and the app for mobile devices shall enable third-country nationals subject to the travel authorisation requirement to submit a travel authorisation application, to provide the data required in the application form in accordance with Article 17 and to pay the travel authorisation fee.
2.   The public website and the app for mobile devices shall make the application form widely available and easily accessible to applicants free of charge. Specific attention shall be paid to the accessibility of the public website and the app for mobile devices for persons with disabilities.
3.   The public website and the app for mobile devices shall be available in all the official languages of the Member States.
4.   Where the official language(s) of the countries listed in Annex II to Regulation (EC) No 539/2001 do not correspond to the languages referred to in paragraph 3, factsheets with explanatory information concerning ETIAS, the application procedure, the use of the public website and the app for mobile devices as well as a step-by-step guide to the application shall be made available by eu-LISA on the public website and on the app for mobile devices in at least one of the official languages of the countries referred to. Where any such country has more than one official language, such factsheets shall only be necessary if none of those languages correspond to the languages referred to in paragraph 3.
5.   The public website and the app for mobile devices shall inform applicants of the languages which may be used when filling in the application form.
6.   The public website and the app for mobile devices shall provide the applicant with an account service enabling applicants to provide additional information or documentation, where required.
7.   The public website and the app for mobile devices shall inform applicants of their right to an appeal under this Regulation if a travel authorisation is refused, revoked or annulled. To this end, they shall contain information about the national law applicable, the competent authority, how to lodge an appeal, the time limit for lodging an appeal and information as to any assistance that may be provided by the national data protection authority.
8.   The public website and the app for mobile devices shall enable applicants to indicate that the purpose of their intended stay relates to humanitarian grounds or international obligations.
9.   The public website shall contain the information referred to in Article 71.
10.   The Commission shall, by means of implementing acts, adopt detailed rules on the operation of the public website and the app for mobile devices, and detailed rules on data protection and security applicable to the public website and the app for mobile devices. Those detailed rules shall be based on information security risk management and on principles of data protection by design and by default. Those implementing acts shall be adopted in accordance with the examination procedure referred to in Article 90(2).