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Single Digital Gateway Regulation In force since 12 December 2020

REGULATION (EU) 2018/1724 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 2 October 2018 establishing a single digital gateway to provide access to information, to procedures and to assistance and problem-solving services and amending Regulation (EU) No 1024/2012
32018R1724 · official text on EUR-Lex

Articles

Chapter I GENERAL PROVISIONS

• Article 1 — Subject matter
• Article 2 — Establishment of the single digital gateway
• Article 3 — Definitions

Chapter II GATEWAY SERVICES

• Article 4 — Access to information
• Article 5 — Access to information not included in Annex I
• Article 6 — Procedures to be offered fully online
• Article 7 — Access to assistance and problem-solving services
• Article 8 — Quality requirements related to web accessibility

Chapter III QUALITY REQUIREMENTS

Section 1 Quality requirements related to information on rights, obligations and rules, on procedures and on assistance and problem-solving services

• Article 9 — Quality of information on rights, obligations and rules
• Article 10 — Quality of information on procedures
• Article 11 — Quality of information on assistance and problem-solving services
• Article 12 — Translation of information

Section 2 Requirements related to online procedures

• Article 13 — Cross-border access to online procedures
• Article 14 — Technical system for the cross-border automated exchange of evidence and application of the ‘once-only’ principle
• Article 15 — Verification of evidence between Member States

Section 3 Quality requirements related to assistance and problem-solving services

• Article 16 — Quality requirements related to assistance and problem-solving services

Section 4 Quality monitoring

• Article 17 — Quality monitoring

Chapter IV TECHNICAL SOLUTIONS

• Article 18 — Common user interface
• Article 19 — Repository for links
• Article 20 — Common assistance service finder
• Article 21 — Responsibilities for the ICT applications supporting the gateway

Chapter V PROMOTION

• Article 22 — Name, logo and quality label
• Article 23 — Promotion

Chapter VI COLLECTION OF USER FEEDBACK AND STATISTICS

• Article 24 — User statistics
• Article 25 — User feedback on the services of the gateway
• Article 26 — Reporting on the functioning of the internal market
• Article 27 — Online summary overviews

Chapter VII GOVERNANCE OF THE GATEWAY

• Article 28 — National coordinators
• Article 29 — Coordination group
• Article 30 — Tasks of the gateway coordination group
• Article 31 — Annual work programme

Chapter VIII FINAL PROVISIONS

• Article 32 — Costs
• Article 33 — Protection of personal data
• Article 34 — Cooperation with other information and assistance networks
• Article 35 — Internal Market Information System
• Article 36 — Reporting and review
• Article 37 — Committee procedure
• Article 38 — Amendment to Regulation (EU) No 1024/2012
• Article 39 — Entry into force