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Unfair Commercial Practices Directive

Directive 2005/29/EC concerning unfair business-to-consumer commercial practices in the internal market
32005L0029 · official text on EUR-Lex

Articles

• Article 1 — Purpose
• Article 2 — Definitions
• Article 3 — Scope
• Article 4 — Internal market
• Article 5 — Prohibition of unfair commercial practices

Section 1 Misleading commercial practices

• Article 6 — Misleading actions
• Article 7 — Misleading omissions

Section 2 Aggressive commercial practices

• Article 8 — Aggressive commercial practices
• Article 9 — Use of harassment, coercion and undue influence
• Article 10 — Codes of conduct
• Article 11 — Enforcement
• Article 12 — Courts and administrative authorities: substantiation of claims
• Article 13 — Penalties
• Article 14 — Amendments to Directive 84/450/EEC
• Article 15 — Amendments to Directives 97/7/EC and 2002/65/EC
• Article 16 — Amendments to Directive 98/27/EC and Regulation (EC) No 2006/2004
• Article 17 — Information
• Article 18 — Review
• Article 19 — Transposition
• Article 20 — Entry into force
• Article 21 — Addressees