Home › Passenger Rights & Travel › Air Passenger Rights Regulation

Air Passenger Rights Regulation

Regulation (EC) No 261/2004 of the European Parliament and of the Council of 11 February 2004 establishing common rules on compensation and assistance to passengers in the event of denied boarding and of cancellation or long delay of flights, and repealing Regulation (EEC) No 295/91
32004R0261 · official text on EUR-Lex

Articles

• Article 1 — Subject
• Article 2 — Definitions
• Article 3 — Scope
• Article 4 — Denied boarding
• Article 5 — Cancellation
• Article 6 — Delay
• Article 7 — Right to compensation
• Article 8 — Right to reimbursement or re-routing
• Article 9 — Right to care
• Article 10 — Upgrading and downgrading
• Article 11 — Persons with reduced mobility or special needs
• Article 12 — Further compensation
• Article 13 — Right of redress
• Article 14 — Obligation to inform passengers of their rights
• Article 15 — Exclusion of waiver
• Article 16 — Infringements
• Article 17 — Report
• Article 19 — Entry into force